Hotel receptionist’s full call with 911 revealed before Liam Payne fell from third-floor balcony – ‘Send someone NOW!’
An emergency 911 call made by a hotel receptionist prior to Liam Payne’s death has been revealed, with the worker requesting “urgent” assistance
Details surrounding the incident continue to emerge after reports the One Direction star fell 45ft to his death from the third-floor balcony of his hotel in Buenos Aires, Argentina last night.
Payne, 31, was reportedly acting erratically prior to the fall and was escorted back to his hotel room.
The star, who rose to fame in 2011 after his X Factor appearance, had arrived in Argentina earlier this month to attend his ex-bandmate Niall Horan’s concert with his girlfriend Kate Cassidy.
Cassidy is reported to have left the country two days ago.
During the emergency call, the receptionist explained to the emergency responder that, when Payne was conscious, he was “destroying everything in the room”.
Police in Buenos Aires have said that they responded to reports “of an aggressive man who may have been under the effects of drugs and alcohol”.
READ THE FULL TRANSCRIPT BELOW:
Hotel employee: “Hello. Good afternoon. I called just now, but the line went dead. I’m calling from the CasaSur Palermo Hotel. Address 6032. Costa Rica.”
911 responder: “What happened there, sir?”
Hotel employee: “Well, we have a guest who is off his head on drugs and alcohol, and well, when he’s conscious, he’s destroying everything in the room. And well, we need you to send someone, please.”
911 responder: “Under the effects of alcohol and drugs. Did you say, sir?”
Hotel employee: “Yes. Correct.”
911 responder: “You told me, Costa Rica. Sorry, but what number, sir?”
Hotel employee: “Costa Rica 6032.”
911 responder: “That is the Buenos Aires capital between Alvarado and Cromwell, right?”
Hotel employee: Yes.”
911 responder: “Hotel, you said? What’s the hotel called?”
Hotel employee: “CasaSur Palermo. And we need you to send someone urgently, because well, I don’t know if the guest’s life is in danger. They must be in a room that has a balcony, and well, we’re a little bit worried he’ll do something that will put his life at risk.”
911 responder: “How long has he been there? Or is it a residential hotel?”
Hotel employee: “No, no, he’s been here for two or three days.”
911 responder: “Understood. And you wouldn’t know any other information because you can’t get into the room? No?”
Hotel employee: “No.”
911 responder: “We’ll notify the same medical response service. Okay?”
Hotel employee: “Yes. What I ask is that you send someone urgently because, well….”
911 responder: “Any other information you can give me? Who are you? The manager?”
Hotel employee: “I’m head of reception.”
911 responder: “You’d be in charge at the moment, right?”
Hotel employee: “Yes.”
911 responder: “What’s your name, sir?”
Hotel employee: “Esteban.”
911 responder: “Okay. This has been notified. Thank you for letting us know. You can hang up now.”
Hotel employee: “Are you sending the police as well or not?”
911 responder: “The police for the area you’re in. Give me a second. Area 14.”
Hotel employee: “No, just send the same medical response service.”
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Fans have shared their heartbroken response to the tragic news, with some gathering outside the hotel to grieve the star.
Dermot O’Leary, who hosted The X Factor when Payne auditioned at 14, posted a photo of himself alongside the singer with the caption: “The worst news.”
He wrote: “I remember him as a 14-year-old turning up to audition on The X Factor, and blowing us away singing Sinatra. He just loved to sing.”
“He was always a joy, had time for everyone, polite, grateful, and was always humble.”
Singer Olly Murs also shared a touching tribute online with a picture of the two of them, saying that the two “always had a good laugh”.
He wrote: “Liam shared the same passions as me, the same dreams so to see his life now end so young hits hard.
“I’m truly gutted and devastated for his Family and of course, his son Bear losing a dad.”
